- What information do we collect?
- Purposes for which we Use Information
- Sharing of Information with Third Parties
- Chat Rooms and Newsgroups
- Access, Modification and Accuracy of Information
- Retention and Storage of Information
- Business Transfers
- Acceptance of Terms
- Contact us
Promethean Software Corporation recognizes that our customers value their right to privacy and want to be assured that any personal information that they provide to us will be used in accordance with their wishes. Promethean Software Corporation is committed to ensuring that you are fully informed as to how your personal information will be used and that it will be kept secure.
1. What information do we collect?
Promethean Software Corporation may collect personal information from you relating both to your identity and personal preferences as well as our products. Promethean Software Corporation will endeavor only to collect such information as is necessary for the stated purpose for which we are collecting the information. For example if you purchase a Promethean Software Corporation product, we will require your name and address so that we can send the product to you and your credit card details to obtain payment. Wherever possible Promethean Software Corporation will provide you with clear information as to the type of information we wish to collect and how we want to use it. You will be given a clear option to agree or not agree to such information being collected. If we require further information, we will clearly set out the information we wish to collect and the purposes for which we are collecting it.
There are a number of different ways that we may collect personal information from you. At the time of collection we will set out clearly the information that we are collecting and the purposes for which we will use it.
Communications from you
You may email or write to us providing your name and contact details and any other personal information contained in your message.
You may telephone or email us with respect to technical assistance you require with respect to our products or information that you would like to receive relating to our products.
E-mail/Direct mail campaigns
From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you may be interested in.
We may send out newsletters to our customers providing them with articles and information which we believe may be of interest to you.
Registration of Products
Upon registration of a Promethean Software Corporation product you will be asked to provide certain information so that we can record you as an owner of a Promethean Software Corporation product to help us in providing you with service and information. We require that you provide certain contact information but any other information is optional.
If you wish to purchase Promethean Software Corporation Products from our web store or over the telephone we will require sufficient information to complete the purchase including your credit card details, your contact details and an address for shipping (where applicable).
Career opportunities within Promethean Software Corporation may be posted on our website to allow you apply directly online and submit your resume.
From time to time we may conduct surveys with respect to our products and services. Participation is completely optional.
Whenever you enter our website, our web server automatically collects and aggregates information with respect to your visit. This information includes URLs or domains of referring websites, browser type, operating system, the pages that you access and the date and time of your visit. In general this aggregate information will not identify you personally. If we do correlate such information to you, we will treat it in accordance with this policy.
2. Purposes for which we Use Information
Our objective is to inform you before or at the time of collection as to the information we are collecting and the purposes for which we wish to use such information. We will seek your clear consent to your information being used for the stated purposes and will only collect such information as is reasonably necessary to achieve those purposes. Promethean Software Corporation will clearly inform you as to information that it requires to proceed with the stated purpose and information that is merely optional. If you choose not to provide required information Promethean Software Corporation may not be able to comply with your request or provide certain services.
Information you provide upon registration will be used to keep a record of your product and will assist in providing assistance if you contact our customer support service. We will also use this information to inform you of any upgrades, new products or promotions that may be of interest to you.
When you purchase products from our web store or directly from us by phone we will use your information to process payment and ship the product to you.
Information with respect to Promethean Software Corporation Products
It is important for us to receive feedback from our customers with respect to our products and any features they would like to see in future products. We will contact you to ask you about our products and also to inform you of upgrades, promotions and new products that you may be interested in.
We may use the information you provide us with for our own internal statistical and analytical purposes to evaluate and profile customers including customer preferences and purchasing trends which we may use for marketing purposes and with respect to operations and development.
We may contact you to ensure that the information we have in our records is still correct and to add additional information to complete your profile.
3. Sharing of Information with Third Parties
Promethean Software Corporation will not sell or share your personal information with anyone, except as required by law.
Legal Disclaimer: Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.
Orders received by the Promethean Software Corporation web store, including credit card information is encrypted using Secure Sockets Layer (SSL) Protocol for browsers that support 256 bit encryption. This technology ensures that your information is secure as it is sent over the Internet to our server.
We may make use of “cookies” on our website. A cookie is a small text file that can be placed and stored on your computer’s hard disc when you visit a website for record keeping purposes. A cookie itself is not designed or intended to read any information from a user’s computer (other than the contents of the cookie); rather, it is an identifier used by the website that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, monitor, or regulate the use of a site based on information stored on the host server. Therefore, cookies only identify the user’s computer to the website which may correlate other information, including personally identifying information, with the cookie.
7. Chat Rooms and Newsgroups
Promethean Software Corporation’s website may have chat rooms, newsgroups, or other forums which permit individuals to interact online. Any information you transmit online in such forums will be made public and Promethean Software Corporation cannot control nor is it responsible for the use any third parties may make of such information.
This site is a general audience site which is neither designed nor intended to collect personal information from children who are under the age of 13. In order to ensure compliance with the provisions of the Children’s Online Privacy Protection Act children under the age of 13 should not provide any personal information to this site. We ask that parents supervise their children while online.
9. Access, Modification and Accuracy of Information
We take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date. You have the right to access your information to verify the information that we have collected from you. You also have the right to request that your information be modified or deleted, including any changes to any consents that you may have given to us contacting you relating to information that you receive from us. You may also ask at any time that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner. We will not be able to comply with requests with respect to information that we may have archived as part our business operations.
10. Retention and Storage of Information
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you. When information is no longer required, we will ensure that all such data is removed from our database.
We may use the services of third party companies to physically collect and store your information on our behalf. Any such companies will have to comply with the terms of this policy.
12. Business Transfers
The information that is collected by Promethean Software Corporation is considered to be an asset. In the event that Promethean Software Corporation, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.
13. Acceptance of Terms
By using our services, accessing our website or purchasing our products you are consenting to the practices relating to information collection and use that are described in this policy.
14. Contact us
Any requests for access to your information, modification of your information or questions with respect to this policy should be sent to the following email address firstname.lastname@example.org.