Frequently Asked Questions for TurboLaw Automated Document Assembly Software

What would you like to know?

 

Q. Will TurboLaw Automated Document Assembly Software work on a Mac?
A. While TurboLaw Automated Document Assembly Software was written for PCs running Microsoft Windows, some customers do run this program on their Macs. Click here to view the different configurations available to run TurboLaw Automated Document Assembly Software on your Mac.

Q. Are these forms accepted by the courts?
A. Yes, TurboLaw Automated Document Assembly Software forms are accepted by the courts.

Q. Are TurboLaw Automated Document Assembly Software forms state specific?
A. Yes.

Q. How do I see what forms are included?
A. A document list is provided with the product description. Click here to view our product selection.

Q. Does TurboLaw Automated Document Assembly Software integrate with any client management software?
A. Once TurboLaw documents are created, they either Microsoft Word or Excel documents and can be organized by your client management software. As far as the database goes, TurboLaw will not integrate. TurboLaw will integrate with TurboLaw Time and Billing Software - including the database that includes your client information so you do not have to enter that information twice.

Q.How often are the forms and software updated and how do they update?
A. Every time you open TurboLaw, it will do a check for updates and updates come on a weekly basis.

Q. What are the system requirements for TurboLaw Automated Document Assembly Software?
A. Click here to view the system requirements.

Q. Is there a "network" version of TurboLaw Automated Document Assembly Software?
A. TurboLaw Automated Document Assembly Software is already "Network Ready". You just need to purchase however many license of TurboLaw you would need.

Q. Can more than one person use TurboLaw at the same time?
A. Yes. TurboLaw is licensed "per computer" so you just need to purchase however many licenses for however many computers you would like it on.

Q. Is this program on my computer or on the Internet?
A. TurboLaw Automated Document Assembly Software is located securely on your computer and not on the internet.

Q. Does TurboLaw Automated Document Assembly Software offer calendaring?
A. No, TurboLaw Automated Document Assembly Software does not yet offer calendaring.

Q. What is the purchase and return and purchase policy for TurboLaw Automated Document Assembly Software?
A. There is a 30-day money back guarantee with your purchase to ensure your satisfaction. If you would like to cancel for any reason, just contact us within 30-days of your purchase and we will refund you your first month's payment. Otherwise, you are agreeing to be with us for a year. If you choose to cancel after one year, the software and documents will remain on your computer. If you choose to continue your subscription, you will continue to get updates and support. If you choose to cancel, you will no longer receive document updates or technical support.

Q.How much does TurboLaw Automated Document Assembly Software cost?
A. Please visit our webstore to view all the packages available to you.

Q. Is there an additional cost for training?
A. No, there is no additional cost for training. Take advantage of our ongoing free online webinars and our training resource pages.

Q.How do I receive my software after I purchase?
A. After your purchase you will be emailed the link to download. Use this link on however many computers form which you have purchased licenses.

Q. How do I change or update my billing information?
A. You can email us or you can call (800) 518-8726. Never email credit card information.

Q. Is there a trial for TurboLaw Automated Document Assembly Software?
A. There is no free trial of TurboLaw Automated Document Assembly Software but we do have a 30-day money back guarantee. If for any reason you are unhappy, notify us within 30-days of your purchase and we will provide you with a prompt refund. You can also view our online video demo or request a personal web demo with one of our representatives.

Q. What is the support policy for TurboLaw Automated Document Assembly Software?
A. You have unlimited support - including phone support while you are an active subscription customer paying monthly. We also have a fantastic help center for you to get quick answers and solutions. If you are not an active subscription customer and not paying monthly, you do not have access to phone or email tech support.

Q.What happens if I need to change computers?
A. No problem. If you are a current subscription customer, just move TurboLaw as you move your other software and let us know so we can ensure you can re-register your software. Instructions on how to move TurboLaw can be found here.

Q. What happens to the documents I created if I cancel after my year?
A. You will still be able to access those documents, you will not be able to generate new ones.